Data We Collect

We collect only the information necessary to run the station and improve your listening experience:

• Contact form data: name, email address, and the content of your message when you reach out to us.
• Technical data: browser type, device type, approximate location, and pages visited on our site.
• Streaming analytics: listening duration, track preferences, and playlist interactions to understand what resonates with our audience.

How We Use Your Data

• To respond to your inquiries and provide support.
• To operate and maintain the 24-hour streaming service.
• To curate playlists and recommend tracks based on listening habits.
• To analyze site traffic and improve our web presence.

Cookies and Tracking

We use basic cookies to remember your preferences and anonymous analytics tools to understand how visitors use the site. You can disable cookies in your browser settings, but some features may not work as smoothly.

Data Sharing

We do not sell your personal information. We share data only with trusted service providers who help us host the stream, process analytics, and manage email communication. These providers are bound by confidentiality agreements and cannot use your data for their own purposes.

Data Retention

Contact form messages are kept for up to 12 months. Analytics data is retained in aggregate form and cannot be traced back to you personally. If you request deletion, we remove your data within 30 days.

Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate information.
• Ask for deletion of your data.
• Withdraw consent for analytics tracking at any time.
• Receive a copy of your data in a portable format.

To exercise any of these rights, contact us using the details below. We respond to all verified requests within 30 days.

Honest Communication

We do not make misleading claims about our service, fabricate endorsements, or create false urgency. Our playlists, artist profiles, and community features are real. We do not guarantee specific outcomes like improved grades or productivity — the music is here to accompany you, not to promise results.

Contact Us

For privacy questions, data requests, or concerns, reach out to:

Lofi Delight

5717 Ndlovu Highway
Nosiphoport, LP 7124

Email: info@lofidelight.com

Phone: +27477222803